Cuadra's Support staff is always available to help customers on any and all matters relating to STAR.

"Help-desk" support is available from 8:30 a.m. to 8:30 p.m. Eastern time on weekdays, except for federal holidays.

Cuadra offers training services for both new and experienced STAR users—onsite, at CA offices, or over the Internet, through web-based conferencing. It also offers periodic "STAR Previews and Spotlight Sessions" at no charge to introduce customers to new STAR releases, new features or new applications, as well as innovative uses of STAR by customers.

Cuadra Associates prides itself on the quality and responsiveness of its customer support, and it requires the same qualities in its resellers. Whether a question is from a new user or a highly experienced one, and whether a question can be answered easily or requires extensive research and interaction, users can count on receiving courteous service from a competent customer-support professional.